Reporting
Report a problem
How to flag content or safety concerns.
If you've found something on dreammachine that violates our policies or that you think the trust team should see, the fastest path is below.
In-product reporting
The simplest path. Public characters, images, videos, and scenarios each have a Report option in their menu. The flow asks you to:
- Pick a category: Underage Content, Deepfake Content, Other Prohibited Content, Incorrect Prohibited Content Flag, Inaccurate Generation, or Other.
- Add an optional brief description.
- Submit.
In-product reports are queued for review promptly. Reports in the Underage Content category are prioritised above everything else.
Email reporting
If the in-product flow isn't suitable (for example, you don't have an account, or you're reporting a process issue rather than specific content), email admin@dreammachine.one with:
- A description of what you're reporting
- A link to the content (if applicable)
- Your relationship to the content (creator, depicted person, rights holder, concerned third party)
- Your preferred contact method for follow-up
What happens next
Reports are reviewed by a moderator. If the content violates policy it is removed; if not, the report is closed.
For underage content and other highest-severity reports the trust team is notified directly and the content is removed pending investigation.
Specific report types
Reporting suspected minor users
If you believe a user is under 18, email admin@dreammachine.one with as much detail as you can include. We treat these reports as high-severity and act quickly.
Reporting your own likeness
If a character on dreammachine is depicting you (or a person you represent) without consent, see the likeness report flow. You don't need a legal filing. A clear identification is enough.
DMCA / copyright
See Intellectual property → Reporting an infringement for the formal DMCA channel and equivalent UK/EU process.
Reporting a moderator decision
Disagreement with a moderator decision is an appeal, not a report. The appeals process is separate.
Reporting a security issue
For security issues (vulnerabilities, account compromise, data exposure), email admin@dreammachine.one. Please do not disclose publicly before we have had a chance to investigate and remediate.
What you can expect from us
Every report we can act on is reviewed. We do not share who reported what with the reported user. Reporting in good faith does not put your account at risk, even if the report turns out to be unsubstantiated.
What we ask of you
Be specific. The more concrete the description, the faster we can act.
Don't file false reports. Repeated false reports are themselves a policy violation.